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Whether you have a question about Magical Wool or would like to know, or anything else, our team is here for you...

For any media related enquiries, please contact josh@magicalwool.com

Call us

+49 1766197003
Brühler Weg 72, 40667 Meerbusch, Germany
Support is available: Mon-Fri 11am-3pm GMT+2
+44 33 3303 4944
167-169 Great Portland Street (5th Floor)
City of London
W1W 5PF
Support is available: Mon-Fri 10am-4pm GMT+0
+1 415 800 4373
167-169 Great Portland Street (5th Floor)
City of London
W1W 5PF
Support is available: Mon-Fri 7am-12pm GMT-5
+61 3 9015 4440
167-169 Great Portland Street (5th Floor)
City of London
W1W 5PF
Support is available: Mon-Fri 7pm-12 GMT+10

Frequently Asked Questions

Is it safe to use Magical Wool?

Magical Wool is a 100% natural product. It does not contain any ingredients that might be harmful to the body. However some people are allergic to wool or Lanolin, which is rare though. If you are allergic to wool or Lanolin please do not use this product or if your skin becomes worsened stop the treatment immediately.


How often should I change Magical Wool placed in a nappy?

Every time you change the nappy. For best results, leave 3-4 grams overnight.


Shall I apply any additional cream unto the affected area as well? 

No. Magical Wool will be all you need to treat the inflamed area.

How quick does the Magical Wool help? 

With irritated skin, all symptoms usually go away between 24-36 hours of treatment. If it is a small rash, it can help even within hours. One of the many additional advantages of using Magical Wool is that the wool absorbs the moisture which allows the skin to breathe, making the rash heal much quicker and more effective than anti-inflammatory creams.


What is the difference between regular wool and Magical Wool? 

Magical Wool is wool from a certain type of sheep living on our farms. The Magical Wool is washed gently retaining much of the natural fat, which is the main active ingredient for healing and soothing inflamed areas. Regular wool has all natural fats removed.

Do we do wholesale orders?

At Magical Wool we aim to distribute our specialised organic healing wool around the world. Why? because we believe in healing inflammation organically with zero tolerance for unhealthy ingredients that might be harmful to yours or your loved ones health. If you are interested in reselling our product, we would love to hear from you. We also offer custom packaging!


Where do we ship to? 

We offer FREE tracked shipping worldwide using Royal Mail, Hermes, FedEx & UPS, delivering to over 200 countries around the world including Europe, North America, South America, Asia & Australia.


FREE TRACKED WORLDWIDE SHIPPING 
100% ORGANIC & PLASTIC FREE
SOURCED IN GERMANY
100% SAFE & SECURE CHECKOUT

support@magicalwool.com

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